Designing the Digital Experience and David Lee King

In David Lee King's book, Designing the Digital Experience: How to Use Experience Design Tools & Techniques to Build Websites Customers Love, he talks about designing websites that easily facilitate interaction, whether it be for for shopping, looking for information, researching or social interaction like many of us do on Facebook, MySpace, Twitter, Flickr, and YouTube. He talks about how to to design with the user in mind to easily facilitate a great (and we hope SUCCESSFUL) experience through intentional design. "Experience design", a concept described by Nathan Shedroff, as the "sensation of interaction with a product, service, or event, through all of our senses, over time, and on both physical and cognitive levels." David Lee King introduces us to this concept through the digital experience in his book, where he also talks staging experiences and customer focus, and how to counter negative and neutral experiences into positive and memorable ones by turning ordinary websites into award-winning ones. You can buy his book from Amazon.com.


(Cover image from the davidleeking.com website)

Open-Source Software for Libraries by Casey Bisson (LTR 43:3)

Open-Source Software for Libraries by Casey Bisson (LTR 43:3)

In this issue of Library Technology Reports Casey Bisson engagingly narrates the history of open source software, explains how the OSS "movement" came about, details key players in OSS development, and discusses how open source can work for libraries. Bisson also shares success stories including:

* How Thomas Ford Memorial Library in Western Springs, IL used OSS to build its popular and interactive Western Springs History Web site, which uses the widely used WordPress platform.
* Why the Meadville, PA Public Library started using OSS and how librarians and library staff have embraced and benefitted from OSS.

This issue also includes "Open-Source Software on the Desktop" by community technology librarian Jessamyn West, and an overview of open-source server applications, digital library and repository software and OPAC replacements by Ryan Eby.

Learn more about “Open-Source Software for Libraries” from ALA TechSource


Get a sample of the publication here

You can also check out Casey Bisson's MaisonBisson Blog here